FREQUENTLY ASKED QUESTIONS
WHAT ARE THE CHECK IN AND CHECK OUT TIMES?
Late checkout is possible if the site (not available for rentals) is not reserved for the next evening. From 1 pm to 3pm there is no additional fee, after 3pm up to 5pm the fee is $20 and beyond 5pm it would be the regular nightly site fee. Please inquire at the front desk to see if your site may be available for a late stay.
ARE CAMPFIRES ALLOWED AND CAN I BRING FIREWOOD?
WHAT ARE YOUR QUIET HOURS?
WHAT IS PROVIDED ON THE SITE?
WHAT ARE MY CHOICES FOR PAYMENT?
WHAT IF I HAVE TO CANCEL MY RESERVATION?
Rental Unit cancellations require 1 months prior to your scheduled arrival date.
A stay of 7 nights or longer during our peak season requires 1 months notice.
All other reservations require 2 weeks notice prior to your scheduled arrival date.
Sadly, even in cases of inclement weather or an emergency, we cannot refund deposits when a cancellation occurs without proper notice. Additionally, guests who shorten their stay are liable for charges on cancelled nights.
CAN WE BRING OUR PETS CAMPING WITH US?
Health Department regulations permit pets in designated rentals only (service animals excluded). We’re sorry, but visitors are unable to bring their pets into the park.
WHEN ARE YOU OPEN FOR CAMPING?
CAN I HAVE VISITORS WHILE CAMPING?
IS THERE WILDLIFE OR INSECTS WE SHOULD BE CONCERNED ABOUT?
CAN I REQUEST MY FAVORITE SITE?
HOW CAN I HELP THE ENVIRONMENT WHILE AT COZY HILLS?
At Cozy Hills, we request that you choose only environmentally safe holding tank additives, deodorizers, sanitizers, etc., for your RV. For your convenience, our camp store carries only environmentally safe holding tank products.
We’re also excited to offer single sort recycling, which makes recycling even easier. Simply deposit your cardboard, glass or aluminum in one of our recycling dumpsters and the sorting is done for you! If you are depositing your recycling in a bag, please note that it must be clear.
If you are going off for the day, be sure to turn off any lights, heat or AC within your RV.
Please don’t litter!
WHAT SIZE RV’S DO YOUR SITES ACCOMMODATE AND WHAT TYPE OF HOOKUPS?
ARE BIKES ALLOWED?
ARE MOTORCYCLES, GOLF CARTS, ATV’S MOTORIZED SCOOTERS, HOVER BOARDS, MOPEDS (ANY SIMILAR VEHICLE) allowed?
Unless required for a medical condition or accessibility, motorized scooters, mopeds, or dirt bikes are not permitted in the park. If a mobility vehicle is required for medical purposes, the handicap placard must be presented when completing our paperwork and is required to be displayed on the vehicle at all times. Please note, our insurance company requires a certificate of insurance naming Cozy Hills as additional insured for these types of vehicles. Speed limit within the park is 5mph.
Golf carts are allowed only for seasonal campers and rentals from Cozy Hills.
CAN I BRING MY DRONE?
DO YOU HAVE FREE WIFI AND HOW DO I CONNECT?
For those traveling with a satellite dish, please keep in mind that we have many trees here in New England, so satellite service may be limited.
IS THERE A DRESS CODE?
Clothing with objectionable material, including obscene language or graphics
Clothing which, by nature, exposes excessive portions of the skin that may be viewed as inappropriate for a family environment