Cancellation & Refund Policy
If stay is for 7 nights or less:
Cancelled with 7 days or less notice of check in date – no refunds or credits
8-14 days’ notice of check in date – they receive a credit (minus a $20 rebooking fee) to be used in same camping season
15 or more days’ notice – their choice of a full credit or refund minus $25 cancellation fee
If the length of stay is between 8-21 nights:
If they cancel with 14 days or less notice of check in date – no refunds or credits
15-21 days’ notice of check in date – they receive a credit (minus a $20 rebooking fee) to be used in same camping season
22 or more days’ notice – their choice of a full credit or refund minus $25 or 5% cancellation fee, whichever is greater
If the length of stay is greater than 22 nights:
If they cancel with 30 days or less notice of check in date – no refunds or credits
31-45 days’ notice of check in date – they receive a credit (minus a $20 rebooking fee) to be used in same camping season
46 or more days’ notice – their choice of a full credit or refund minus 5% cancellation fee
No refund or credit issued due to inclement weather, early departure or eviction.
Cozy Hills reserves the right to relocate any reservation to a similar or superior site.