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Cancellation & Refund Policy

Cancellation policies at Cozy Hills differ by the length of stay. Short stays are much easier to rebook so we can be more generous. Longer stay cancellations are very challenging to rebook on short notice so we can’t be as accommodating.

If stay is for 7 nights or less:
Cancelled with 7 days or less notice of check in date – no refunds or credits
8-14 days’ notice of check in date – they receive a credit (minus a $20 rebooking fee) to be used in same camping season
15 or more days’ notice – their choice of a full credit or refund minus $25 cancellation fee

If the length of stay is between 8-21 nights:
If they cancel with 14 days or less notice of check in date – no refunds or credits
15-21 days’ notice of check in date – they receive a credit (minus a $20 rebooking fee) to be used in same camping season
22 or more days’ notice – their choice of a full credit or refund minus $25 or 5% cancellation fee, whichever is greater

If the length of stay is greater than 22 nights:
If they cancel with 30 days or less notice of check in date – no refunds or credits
31-45 days’ notice of check in date – they receive a credit (minus a $20 rebooking fee) to be used in same camping season
46 or more days’ notice – their choice of a full credit or refund minus 5% cancellation fee
No refund or credit issued due to inclement weather, early departure or eviction.
Cozy Hills reserves the right to relocate any reservation to a similar or superior site.