Cancellation & Refund Policy

 Cancellation policies at Cozy Hills differ by the length of stay. Short stays are much easier to rebook so we can be more generous. Longer stay cancellations are very challenging to rebook on short notice so we can’t be as accommodating.

If the stay is for 7 nights or less:
Canceled with 7 days or less notice of check-in date – no refunds or credits
8-14 days’ notice of check-in date – they receive a credit (minus a $20 rebooking fee) to be used in the same camping season
15 or more days’ notice – their choice of a full credit or refund* minus $25 or 5% cancellation fee, whichever is greater

If the length of stay is between 8-21 nights:
If they cancel with 14 days or less notice of check-in date – no refunds or credits
15-21 days’ notice of check-in date – they receive a credit (minus a $20 rebooking fee) to be used in the same camping season
22 or more days’ notice – their choice of a full credit or refund* minus $25 or 5% cancellation fee, whichever is greater

If the length of stay is greater than 22 nights:
If they cancel with 30 days or less notice of check-in date – no refunds or credits
31-45 days’ notice of check-in date – they receive a credit (minus a $20 rebooking fee) to be used in the same camping season
46 or more days’ notice – their choice of a full credit or refund* minus 5% cancellation fee

*Payments made more than 121 days in advance are unable to be refunded and are only able to receive a credit as outlined above.

No refund or credit will be issued due to inclement weather, early departure, or eviction.
Cozy Hills reserves the right to relocate any reservation to a similar or superior site.